Was told at the Rockford location that the Colorado neede new brake linings on front and tire pressure sensors and the Fairfield location was the only location that did that work. At the Fairf. location I discovered that they dont arrive for work on time. Then, when I was waiting for the job to be completed, one of them told me that I didnt need any brake pads and they wud change out the sensors. When the job was finished and I prepared to pay, he told me that I owed $722.42. I asked how that was possible. He said that they changed the brake pads. I said WHY!! You told me they didnt need to be replaced. He said the other guy shudnt have said that to me. This is bullshit, plus the guy has a bad attitude....he always acts as if he wished he wasnt there.
Jim, we apologize for falling short of expectations. We value your feedback and would like to address your concerns. Please contact us at (509) 283-2552 or info@rockfordautoinc.com so we can investigate further and find a resolution. Thank you. -Jason
- Seehorn Tire